Our Clients

Contact Centre Cymru provide a booking function for Bwcabus, an award-winning scheme serving communities across mid Wales and providing them with a local, bookable bus service.

Part of FirstGroup, First Cymru operates bus services across South and West Wales and is provided with a fully bilingual customer service function from Contact Centre Cymru.

Contact Centre Cymru provide a Welsh language customer service function for National Rail Enquiries, the UK's national rail company.

Based in Coventry and with customers across the UK, Severn Trent Water has customers based in Wales who are provided with a Welsh language service from Contact Centre Cymru.

Contact Centre Cymru provide a fully bilingual customer service function for Traveline Cymru, the Welsh Government supported public transport information service for Wales.

Part of the Arriva Group, Arriva Trains Wales operates train services across Wales and the Borders. A fully bilingual contact centre function is provided by Contact Centre Cymru.